We want to share important updates regarding Coronavirus (COVID-19) and want to assure you we’re taking steps for the safety of our employees and customers. This is our number one priority while maintaining operations to continue providing service. We understand this is a constantly developing situation and we are monitoring to make changes as necessary. We will continue to follow all state and federal government recommendations regarding our industry.
WE ARE STILL OPEN AND PERFORMING MOVES
HERE ARE THE STEPS WE ARE TAKING AS A COMPANY TO HELP MINIMIZE THE SPREAD AND HELP ENSURE YOURS AND OUR SAFETY
All employees have been instructed to remain home if they feel under the weather for any reason and will follow the CDC guidelines to “self-quarantine”.
All employees are being screened for fever with a no touch thermometer before entering our building.
Since March of 2020, all trucks have been equipped with disinfectant spray, hand sanitizer and paper towels for use for our teams while providing services. Our trucks, gear and tools are being wiped down before, during and after each move.
Since March of 2020, the office is being sanitized daily. This includes phones, doorknobs, and any hard surface.
Certain personnel that can work from home are currently doing that in order to limit exposure at our facilities.
We have staggered the arrival times at our warehouses to minimize the amount of crew members that are present at one time.
Soap, disinfectant wipes, and sanitizer is prevalent throughout our facilities for thorough cleaning and sanitizing.
Gloves, masks, and safety glasses are being made available to our team for use during moves. However, because of the heat, the strenuous nature of this work and breathing restrictions, some of our workers may not be able to use masks at all times or for entire moves. If this is an issue for you or if anyone in the home is an “at risk” family member, please call us to discuss options before your scheduled move date.
We have asked our team to keep distance from each other and clients when possible along with refraining from greeting our clients with a handshake as we normally do. Our foreman will wear a mask when reviewing paperwork and collecting signatures before and after service.
HERE IS WHAT WE EXPECT FROM OUR CUSTOMERS - PLEASE READ CAREFULLY
If you have someone in your home who is sick or knowingly exposed to Coronavirus, please contact our office immediately to make proper arrangements for your move. This could consist of ensuring that person is not in the home prior to or during the move along with the home being disinfected prior to the move. Or, we can reschedule moving services for you to a future date.
Please provide use of a restroom with sink along with soap, paper towels, and sanitizer if possible, for your family and our moving team to be able to wash our hands thoroughly during your move.
During the move, customers shall maintain safe distance from our team of 6 feet. It is also acceptable for the customer to leave the premises after the walkthrough in order to let our team operate in a safer environment. Our team will be able to communicate with you by phone and/or facetime during the move as needed.
Please be patient with our team as they do their best to move items safely for you. This will include regular hand washing, disinfecting with wipes when needed, and providing additional wrapping and preparation of furniture.
In addition to the steps above, here is a link with more great information from moving.com regarding moving during the Coronavirus: Moving Tips During the Corona Virus
An educated customer is a good customer! Find helpful moving tips, checklists, tools, as well as learn how to identify moving industry scams and shortcomings.
Whether you need a little help with your local move or have every detail coordinated for cross-country commercial logistics, we've got you covered. With flat rates and no hidden fees, Camelback Moving is the clear choice.
We truly appreciate the opportunity to be your professional moving partner. If you have any additional questions or would like to speak to a representative, contact us and we'll get back to you within 48 hours!
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